I am Open Web Apps and Sites

Iamopen.org

This is the main site that is for visitors, vendors, and businesses who want to communicate with us.

Project Board

https://board.iamopen.org – Project Board Management Site: We will use this to track projects and task needed that is not a ticket.

Resource: https://fluentboards.com/docs/fluentboard-reports/

Tickets Admin –

Admin Ticket Portal:https://tickets.iamopen.org/scp/login.php – Managers and Agents login

User Portal: https://tickets.iamopen.org/open.php – User can fill in a ticket, or login to review their own tickets.

This is the OS Ticket system to manage our tickets. User are able to fill out a form or email support@iamopen.org and a ticket will be created that you can access or manage.

Admin Panel Docs: https://docs.osticket.com/en/latest/Admin%20Panel.html

Agent Panel docs: https://docs.osticket.com/en/latest/Agent%20Panel.html

User Panel Docs: https://docs.osticket.com/en/latest/User%20Portal.html

Jobs Portal

https://jobs.iamopen.org

This is a site to manage jobs for our users or our volunteers.

Guides: https://wpjobmanager.com/documentation/

Volunteer Board

https://volunteer.iamopen.org

This is a site to manage promote volunteer opportunities. We are the user will post their Volunteer needs with their email address and we both get an email for sign up, it will be the user responsibility to manage the users for their events.

Tawk Admin

https://dashboard.tawk.to/login

Live Chat Software to monitor and chat with visitors on your website. We use this to chat with users at any of the sites that we manage above.

Disaster Team Back Office

https://dash.iamopen.org/groups/disaster-support-back-office/activity

This is a private group that we use to post items for our use. This can be updates, news, changes, documents, process and procedures and more.

Password Page

https://board.iamopen.org/passwords/

Is a password manage page for the managers and executives.

Meeting Rooms

When it is time for us to meet, we will meet up on Zoom. Please head to the following location:https://dash.iamopen.org/meeting-room/ – Ask for the password to access the page.